Terms & Conditions

Welcome to Exotic Craft Studio. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or guardian. We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Services

All products listed on our website are subject to availability.
We strive to display product images and descriptions as accurately as possible; however, slight variations may occur.
Customized or personalized products cannot be returned or exchanged unless damaged or defective.

3. Pricing & Payments

All prices are listed in INR and are subject to change without notice.
We accept secure payments through trusted third-party payment gateways.
We are not responsible for any transaction failure due to payment gateway issues.

4. Order Acceptance & Cancellation

We reserve the right to accept or cancel any order at our discretion.
Orders may be canceled due to product unavailability, incorrect pricing, or payment issues.
Once an order is placed, cancellation requests may not be accepted if the product is already processed or shipped.

5. Shipping & Delivery

Delivery timelines are estimated and may vary due to location, courier delays, or unforeseen circumstances.
We are not responsible for delays caused by third-party logistics providers.
Customers must provide accurate shipping details. We are not liable for incorrect address submissions.

6. Returns & Refunds

Returns are only accepted for damaged or defective products.
Customers must report issues within 24–48 hours of delivery with proper proof (images/videos).
Refunds will be processed after verification and may take 5–7 business days.

7. Intellectual Property

All content on this website, including images, logos, text, and designs, is the property of Exotic Craft Studio and is protected by copyright laws. Unauthorized use or reproduction is strictly prohibited.

8. User Conduct

You agree not to:

Use the website for any illegal or unauthorized purpose
Attempt to harm, hack, or disrupt the website
Provide false or misleading information

9. Limitation of Liability

Exotic Craft Studio shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

10. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their content, policies, or practices.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

12. Contact Information

For any questions regarding these Terms & Conditions, you can contact us:

Email: exoticcraftstudio@gmail.com
Phone: +918770666431